Disclaimer

Last Updated: September 10, 2026

The information, images, product descriptions, and other content available on the Riwaaj Shawls website are provided for general information and shopping purposes. We make reasonable efforts to keep our product information accurate and up to date.

Product Appearance

We make every effort to display our shawls as accurately as possible. However, actual colors may vary slightly due to photography, lighting conditions, screen settings, fabric batches, and other factors.

Minor variations in fabric texture, embroidery placement, stitching, finishing, or appearance may also occur and do not necessarily indicate a product defect.

Customized Names & Embroidery

Customers are responsible for providing the correct name, spelling, language, and customization instructions when placing an order.

Riwaaj Shawls will prepare customized products according to the information submitted or confirmed by the customer.

If an incorrect name, spelling, or other customization detail is provided by the customer and the product is produced accordingly, Riwaaj Shawls will generally not be responsible for providing a free replacement or refund.

Product Images

Some images displayed on our website, advertisements, or social media may be professionally edited, digitally enhanced, styled, or AI-assisted/generated for presentation and marketing purposes.

Such images are intended to represent the style, design, and overall appearance of our products. Customers should review available product details before placing an order.

Delivery

Estimated processing and delivery times are provided as guidance. Delivery may be affected by courier operations, weather, public holidays, remote locations, high order volumes, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers with delivery-related issues.

External Services

Riwaaj Shawls may use third-party services such as courier companies, payment providers, ecommerce platforms, analytics services, and other technology providers.

We are not responsible for interruptions, delays, or technical issues caused solely by independent third-party services outside our reasonable control.

Website Information

We aim to keep the information on our website accurate. However, occasional errors may occur in product descriptions, pricing, availability, or other website content.

Where appropriate, we reserve the right to correct such errors or update information.

Limitation of Liability

To the extent permitted by applicable law, Riwaaj Shawls will not be liable for indirect or consequential losses arising solely from the use of our website or circumstances outside our reasonable control.

Nothing in this Disclaimer is intended to limit any consumer rights or liability that cannot legally be excluded under applicable Pakistani law.

Contact Us

If you have any questions about our products, customization, or this Disclaimer, please contact:

Riwaaj Shawls
Email: contact@riwaajshawls.shop
Kabirwala, Pakistan